Welcome to Zanvi (hereinafter referred to as "we" or "this application"). We attach great importance to user privacy and data security. This privacy policy will explain to you how we collect, use, store, share and protect your personal information in a legal, transparent and necessary manner when you use Zanvi related services. At the same time, we also respect and protect your control over your personal data, such as access, correction, deletion, etc.
Please read and fully understand the content of this policy before using Zanvi. Once you start using this application, it is deemed that you have read and agreed to all the terms and information processing methods described in this policy. If you disagree with any part of this policy, please stop using our services.
In order to ensure the availability of Zanvi's basic functions, continuous optimization of product experience and platform operation security, we will collect multiple types of data related to your usage behavior in compliance with laws and regulations and with your authorization. Depending on the specific type of service you use, the scope of information collected may vary, including the following three categories:
The data you actively fill in, upload or authorize when using Zanvi, including but not limited to:
In order to ensure the quality of service operation and improve stability and security, we will automatically collect data related to the device and network environment, including but not limited to:
In order to improve Zanvi's operational efficiency and service capabilities, we may integrate third-party SDKs or service providers that have undergone security audits, which may collect data related to their functions during the service provision process. Mainly including:
We always follow the principle of "legal, legitimate, and necessary" and use the collected personal information only in compliance with laws and regulations and with user authorization. This section will explain the specific purposes for which we collect this information and ensure that the entire use process has clear security boundaries and user controllability.
We use the registration information you provide to create and manage your Zanvi account, complete identity authentication, and protect account ownership. When you use the various functions of Zanvi, we complete the upload, posting, saving and other function execution processes according to your operating instructions. For example, when you initiate a video call or post a dynamic, we will call the necessary device permissions as needed and process the corresponding data to implement the service. At the same time, in order to ensure your smooth use, we will also communicate with you through the contact information you provide (such as email) to respond to your feedback, suggestions, complaints or technical support requests.
We continue to optimize the user experience of Zanvi, and we will also use anonymized or de-identified information data for function and interface analysis. For example, by analyzing data such as page browsing paths, function click frequency, and interaction habits, we can evaluate the use effect of functions, further optimize the interaction process, and improve operational efficiency. Performance monitoring data, such as crash logs and system error information, can help us discover potential problems and improve the stability of application operation. In addition, if you authorize separately, we may also provide you with content recommendations that are more in line with your interests based on historical behavior to improve the relevance of services.
We will use the collected information to communicate with you as necessary. For example, send you important service-related notifications, such as account change reminders, security warnings, policy update reminders, etc. These notifications are part of the core service, and you may not be able to choose to unsubscribe.
To ensure the security of the platform and prevent malicious behavior, we will use technical means to analyze data such as device identification codes, IP addresses, login behaviors, etc. to identify abnormal operations and prevent risks such as spam account registration, cheating, or content abuse. At the same time, we use encryption, security audits, access control and other measures to protect your data from illegal access, leakage or tampering. In the event of disputes, complaints, reports, etc., we may also retrieve relevant operation records based on needs to assist in investigating and handling disputes.
Subject to compliance with laws and regulations, if judicial authorities or regulatory authorities make information disclosure requests in accordance with the law, we will provide relevant information in accordance with the law. In addition, in emergency situations involving users, platforms or public interests, we may use relevant information for rapid response processing; or when we find possible violations such as infringement of intellectual property rights and threats to personal safety, we will take corresponding measures in accordance with the law to protect legitimate rights and interests.
Zanvi respects and protects your privacy. Unless it complies with legal provisions or obtains your explicit consent in advance, we will not disclose or share your personal information with any third party. All partners involved in information processing must comply with strict confidentiality obligations and implement data protection standards no less than this policy.
Under legal requirements, we may disclose information in accordance with the law, such as responding to court rulings, investigation requests from law enforcement agencies, or cooperating with regulatory authorities to fulfill legal obligations. We will conduct a prudent assessment in accordance with legal procedures and notify you in a timely manner if feasible.
In emergency situations, such as to protect the lives of users or the public, prevent fraud, or deal with major emergencies, we may disclose relevant information without your authorization to deal with risks.
If Zanvi undergoes a merger, asset transfer, or bankruptcy liquidation, your information may be transferred or disposed of as part of the business assets. We will notify you through platform announcements or emails before the change occurs, and the recipient must still comply with this policy. You can choose to continue using the service, or cancel your account and apply for data deletion within a reasonable period of time.
In the process of using Zanvi, you can decide whether to publish content (such as text, pictures, etc.) to others. Such sharing is only carried out after you take the initiative or explicitly authorize it. We recommend that you choose to share content carefully and avoid sensitive personal information.
We will not sell your personal information. If it involves cross-border data transmission, we will evaluate and file it in accordance with the law and take necessary protection measures. If there are major changes in the data sharing part of this policy, we will notify you in a timely manner and obtain re-authorization.
Zanvi attaches great importance to the security and integrity of users' personal information. We have established a complete data protection system and are committed to providing all users with a safe and reliable use environment. To prevent user information from being accessed, disclosed, abused, modified or damaged without authorization, we have implemented a multi-level security mechanism for the storage and transmission of data.
All collected user data will be encrypted and stored in data centers with international and regional compliance qualifications. These data centers adopt high security standards such as physical isolation, access authentication, and multiple backups to ensure that data is available for a long time and is not illegally accessed. At the same time, Zanvi fully enables transport layer encryption protocols (such as HTTPS and TLS) in the data transmission process to prevent data from being attacked or intercepted by middlemen during transmission.
We have established a strict data access control system internally, and only authorized trained employees can access necessary data within the scope of their duties. All access records will be recorded and audited by the system in real time to prevent abuse. We have also deployed application layer firewalls, intrusion detection systems, and abnormal behavior monitoring mechanisms to identify and respond to potential network attacks, malicious traffic, or unauthorized requests.
To ensure the long-term security of data, Zanvi regularly conducts system vulnerability scanning, security reinforcement, and third-party security testing, and continuously reviews and optimizes the platform architecture and code. We also have an emergency response mechanism. Once any form of security incident occurs, we will immediately initiate the response process, assess the scope of impact, fix vulnerabilities, and promptly notify relevant users and regulators (if required).
Users' personal information is only used to provide product functions and services, and will not be provided to any unrelated party or used for any purpose beyond the legal scope without authorization. When it is no longer necessary to save user information, Zanvi will delete or anonymize it in a timely manner in accordance with laws and regulations and the principle of data minimization to avoid unnecessary risks.
We also remind users to pay attention to the storage of personal information, avoid submitting sensitive data through unofficial channels, or enable unnecessary device permissions during use to minimize the risk of information leakage. If you have any questions about our data security measures or find potential risks, you can contact us through official channels at any time.
Zanvi respects and protects each user's right to know, access, correct, delete and control their personal information. During the use of this application, you always have the right to control the personal information provided, and you can decide whether to continue to authorize or withdraw authorization according to your own needs.
You can make requests to us regarding personal information through the official contact email address we provide. We support and respond to the following rights:
You have the right to know whether we are processing your personal information and to obtain a copy of the data we have collected and stored about you, including the specific information type, processing purpose, and scope of use.
If you find that your personal information stored by us is incorrect or out of date, you can apply for modification or supplementation at any time to ensure the accuracy and timeliness of the information.
Subject to applicable laws and regulations, you can request us to delete all or part of your personal information. We will process it promptly after completing identity verification, but please note that some information may need to be retained for a certain period of time for legal, compliance or security reasons.
You can submit an application for account cancellation in the Zanvi application or submit a cancellation request by contacting us. For security reasons, we will complete the cancellation process within a reasonable period of time after verifying your identity and clear or anonymize the related information. After the cancellation is completed, the relevant services will no longer be available. Please operate with caution.
We promise not to treat you differently or restrict your use of services because of your exercise of the above legal rights. After you make a request, we will respond within the time limit specified by law and ensure that the entire processing process is transparent, traceable and secure. If we are unable to meet some of your requests, we will also explain the reasons and provide alternative solutions if necessary.
If you have any questions, comments or complaints about how we collect, use or protect your data, please feel free to contact us at any time through the contact information listed in the Privacy Policy. We will take every user's feedback and demands seriously and properly handle them.
We attach great importance to the protection of personal information of minors. In view of the nature of the service of this application, we only provide products and services to adults aged 18 and above. This application is not for minors, and no individual under the age of 18 may register an account or use our services.
If we find that a minor has registered an account or used this service during the operation, or if we are informed by a user that a minor has registered an account or used this service, we have the right to take measures including but not limited to canceling the account, deleting relevant personal information, and restricting access without prior notice to prevent minors from continuing to use this product.
If you are the guardian of a minor and believe that we have collected the minor's information without your consent, please contact us through the contact information provided in this application, and we will verify and handle the relevant issues in a timely manner.
In order to adapt to changes in laws and regulations, technological developments, or adjustments to service content, we may modify or update this Privacy Policy from time to time. After the policy is updated, we will notify you of the relevant changes through in-app announcements, pop-up prompts, emails, and other reasonable means to ensure that you can keep up to date with the latest content.
If this update is a major change (for example, substantive adjustments to the scope of collection, purpose of use, sharing objects, user rights, etc. of personal information), we will proactively seek your confirmation or obtain your explicit consent before the change officially takes effect.
If you continue to use this application service after the policy is updated, it is deemed that you have fully read, understood, and agreed to accept the updated privacy policy.
We recommend that you regularly review the latest version of this privacy policy to keep abreast of how we collect, use, store, and protect your personal information. If you have any questions about the changes in the policy, please communicate with us through the contact information provided in this application.